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    Please read chapter 2 of the main textbook
    Q) Discuss the following statements. Do you believe that they are generally true, or that they dont happen in the real world? Should they be true? What competitive advantages might accrue to an HCO where these statements are true?
    a. Managers do not give orders.
    b. Managers do not make decisions.
    c. Managers spend a lot of time listening.

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