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    1) Evaluate Quik trip’s operations strategy and explain how the organization seeks to gain a competitive advantage in terms of sustainability

    2)Analyze how operation management activities affects the customers experience. Select  two operation management challenges and provide the solutions for confronting them.

    3)Examine Quik Trips value chain and evaluate its effectiveness to operations in terms of quality, value, creation and customer satisfaction.

    4) Determine the different type of performance measurements that can be used to measure Quik Trips service- delivery system design. Select at least two types that can be applied and provide justification for the selection.

    5) Examine the different types of technologies applied to Quick Trips service operations and evaluate how the technologies strengthen the value chain.

    6) Give two resources.

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