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    This case presents an ethical dilemma at a Country Club.  The goal of this case study is to

    1. Understand the difference between a kickback and a gift;
    2. Explain how gifts in hospitality businesses may create conflicts of interest;
    3. Understand the consequences of unethical behavior;
    4. Delineate standard practices for dealing with gifts;
    5. Learn about measures for preventing ethical issues and dilemmas, while allowing basically good employees to do the right thing and succeed.

    Questions to consider:

    1. Are vendor kickbacks, receiving anything of value to influence a business decision, illegal?
    2. Did Tom receive gifts or kickbacks?
    3. Did Tom maintain ethical relationships with the vendors based on his intentions, the 4.consequences of his actions, and/or industry practices?  If not, what disciplinary action would you recommend?
    5.What can be done to prevent the case’s ethical dilemma from happening again?

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